SWStayWorkbench

Turnovers and handovers

A better turnover starts before the guest checks out.

Turnovers become stressful when the work, check and handover are unclear. A shared routine turns a last-minute scramble into a process everyone can follow.

STAYWORKBENCH

Practical systems
for smoother stays.

An independent editorial project for small holiday-let operations.

THE THREE-PART TURNOVER

Define the work. Verify the result. Record the exception.

A reliable process separates the clean from the property check and issue reporting. That makes it easier to see whether a task was missed, a repair is needed or stock should be replenished.

  1. BriefProperty-specific tasks, timing and access details.
  2. CheckCore presentation, safety and guest-ready checks.
  3. HandoverPhotos or notes where an issue needs attention.

TURNOVER REVIEW

What should be visible before the next arrival?

  • Which property is being turned over and by when?
  • What work is standard and what is stay-specific?
  • What needs checking after the clean?
  • Where are shortages, damage and maintenance issues recorded?